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Find answers to common questions about our products, customization, shipping, and care. We’re here to ensure a seamless shopping experience for you!
Once your order is shipped, you’ll receive a tracking link via email. You can use it to monitor your order’s real-time status and estimated delivery date.
Orders typically arrive within 5-10 business days, depending on your location and product availability. Custom or bulk orders may take longer, and you’ll receive updates throughout the process.
Yes, we offer free shipping on all orders. Our goal is to provide a hassle-free shopping experience, ensuring your furniture arrives safely and at no extra cost to you.
If your order arrives damaged, contact our support team immediately with photos. We will quickly arrange a replacement, repair, or refund to ensure your satisfaction.
Yes, you can request a specific delivery time during checkout. While we do our best to accommodate requests, availability depends on your location and our logistics partners.
Our furniture is crafted from high-quality, sustainable materials, including solid wood, eco-friendly MDF, metal, and premium fabrics, ensuring durability, style, and environmental responsibility.
Yes, we offer customization options for finishes, colors, materials, and dimensions, allowing you to create furniture that perfectly matches your style and home’s unique needs.
Yes, our furniture includes a warranty covering manufacturing defects and durability. Warranty duration varies by product, ensuring long-term quality and peace of mind for your purchase.
Clean regularly with a soft cloth, avoid direct sunlight or moisture exposure, and use coasters for protection. Follow specific care instructions for wood, metal, and upholstered pieces.
Yes, we provide fabric and material samples upon request. This helps you choose the perfect texture, color, and finish for your customized furniture before making a purchase.